Infant Baby Panda Bear Halloween Costume (6-12 Months)
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Infant Baby Panda Bear Halloween Costume (6-12 Months) Review
1.5 Out Of 5 Stars (2 Customer Reviews)Reviews for Infant Baby Panda Bear Halloween Costume (6-12 Months) (Apparel) This product was ordered for a 10 month old. The hood that came with the costume, however, fits a 48 year old man's head. Brands on Sale suggested we stuff the head with cotton. I think that is wrong. When I am paying $35 bucks for a kids costume, I pretty much dont expect to have to make major alterations just to gain minimum functionality. The "good" folks at Brands on Sale said that was the way it was (notwithstanding the picture on the internet was not the same as the one that accompanied the package) and since there are no returns for costumes and apparel, that's too bad. They actually hung up on us when we called when we asked to speak to a manager. I quote, "Knock yourself out" click. Totally unprofessional an non-consumer friendly in addition to what I still say was deceptive advertising. Brands on Sale stinks.
Reviews for Infant Baby Panda Bear Halloween Costume (6-12 Months) (Apparel) I purchased the Panda Bear Costume for my 7 month old and as like the previous review - the hood could fit an adult. Not to mention, the item that was sent to me was used!!! YES, USED!!!! I was in shock and I was disgusted by what was sent to me. It had animal hair on it; a rip in the sleeve; it was discolored; the threading was coming apart; and the packaging was ripped, grungy, and covered with used tape. It was absolutely horrible. I immediately called them in which they gave me the run around and went as far as to disconnect 3-4 times. When I finally got in touch with someone, they put me on hold and brought someone else on the line. I was outraged at this point. This representative kept telling me that there was something wrong with the phone line....yeah right! I requested a refund and she kept telling me to find something else in exchange for the item. I kept telling her, "no...." She asked for me to call back or email withh exchange information. I told her that I would mail out the item immediately in its original content, just so they can see what they had the nerve to send a consumer. To make matters worst, I had to pay more $ to ship it back to them. I also want to say that prior to calling their sales line, I called another number that was on their website in which is now no longer there. I left a message on that line, which was someone else's business. They kindly called me back to let me know that I had the wrong number or at least they were not the people that I was trying to reach. They also wished me well in trying to resolve my issue. I also emailed them a lengthy letter with 13 pictures that I took of the costume. I have yet to hear back from them BUT I contacted my credit card company to dispute the charges. They are going to dispute the charges with Brands On Sale. I hope that no one orders from them for it is so unprofessional and just disrespectful of them to 1) send out items as such and 2) handle their customer service in the manner that they have. I am also seeking to make a complaint with the Better Business Bureau in California (where they are lcoated). All in all, my baby girl is without a costume but I would rather take my chances and buy something in one of our local stores.
Infant Baby Panda Bear Halloween Costume (6-12 Months) Overview
Also includes matching character headpiece.Costume fits most infants from 6-12 months.Makes a great Halloween Costume.Comes with full bodysuit with attached feet..Infant Baby Panda Bear Halloween Costume (6-12 Months) Feature
Infant Baby Panda Bear Halloween Costume (6-12 Months) Rating
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